Effective Date:September, 2025

At NexCerebrum Brain Health & Wellness Inc., we are committed to protecting your personal information and personal health information (PHI).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with Alberta’s Health Information Act (HIA)
and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

We may collect the following types of information:

• Personal details: name, date of birth, contact information, Alberta Health Care number, emergency contact.
• Health information: medical history, assessments, test results, provider notes.
• Payment information: when paying for uninsured services.
• Website data: cookies or analytics data (if applicable).

2. How We Use Information

Your information is used to:

• Provide and coordinate healthcare services.
• Manage bookings, payments, and communications.
• Share results with authorized providers (e.g., Alberta Precision Labs, Netcare).
• Improve services and (with consent) contribute to de-identified quality improvement or research initiatives.

3. Disclosure of Information

We may disclose information:

• To your healthcare providers for continuity of care.
• To insurers, labs, or other third parties when authorized or required.
• When required by law (e.g., court order).

We will never sell your information to third parties.

4. Consent

By using our services, you consent to the collection and use of your information as described.
You may withdraw consent at any time, subject to legal or contractual restrictions.

5. Storage & Security

We store health information securely within our electronic medical record (EMR) systems.
Access is role-based and encrypted to meet HIA and PIPEDA standards.

6. Your Rights

You have the right to:

• Access and request a copy of your health records.
• Request corrections to your personal information.
• Ask about how your information is used or shared.

7. Cookies & Website Data

If our website uses cookies or analytics tools, we may collect limited browsing data to improve functionality.
You can adjust browser settings to decline cookies.

8. Contact Us

If you have questions or concerns about privacy, please contact our Privacy Officer:

Privacy Officer
NexCerebrum Brain Health & Wellness Inc.
Email: privacy@nexcerebrum.com

9. Changes to This Policy

We may update this Privacy Policy as needed. The updated version will be posted on our website with the effective date.